Claim Mode

When something goes wrong, start from proof — not panic

Claim Mode is the guided flow for theft, loss, or damage. It helps users mark an item missing, add incident details, and prepare a clearer claim packet without starting from memory.

This is the bridge between pre-loss evidence and the real-world moment when an insurer, police officer, or manager asks for documentation.

Claim Mode checklist

A guided flow for the hardest moment

1

Mark the item missing

Switch the item into an incident state instead of creating a brand-new claim record from scratch.

2

Add incident details

Capture the police report, timing, notes, and claim context while the evidence is still connected to the item.

3

Export the packet

Share a cleaner packet with insurers, police, or internal teams with less back-and-forth.

Why it matters

Claim Mode turns stored evidence into action

ItemRecover is strongest when customers already have proof before the loss. Claim Mode is what makes that preparation useful in the moment when speed and clarity matter most.

  • For consumers: less panic, less searching, better documentation.
  • For teams: quicker internal escalation when company equipment disappears.
  • For insurers: a better starting packet before the back-and-forth begins.

Ready to prepare before something goes wrong?

Build the proof now so Claim Mode has something real to work with

Claim Mode matters most when the item record is already there — with the receipt, serial details, photos, and files linked ahead of time.

Explore more

See how the full ItemRecover story fits together

These pages are meant to work together: proof before loss, a cleaner claim flow, controlled sharing, and dedicated paths for teams and partners.