This Cookies Policy explains how ItemRecover (“ItemRecover”, “we”, “us”) uses cookies and similar technologies on our website and related Services.
1. What are cookies?
Cookies are small text files stored on your device when you visit a website. We also use similar technologies like local storage, pixels, and SDK identifiers in our apps. These help the Services function, remember your preferences, and improve performance and security.
2. Types of cookies we use
- Strictly necessary — required to operate core features (login sessions, security, load balancing).
- Preferences — remember settings like language, currency, and display options.
- Analytics — help us understand usage and improve the experience (e.g. page performance, feature adoption).
- Support/Chat — if enabled, customer support tools may set cookies so chat works reliably.
- Marketing — used to measure campaigns and show relevant messaging (if enabled in your region/settings).
3. Examples of what cookies do in ItemRecover
- Keep you signed in and protect your account from unauthorized access.
- Remember preferences (language, number formatting, timezone) so settings don’t reset every visit.
- Maintain your session while you scan receipts, upload PDFs, and create Passports.
- Help detect abuse and troubleshoot errors.
4. Managing cookies
You can control cookies through your browser settings. You can usually delete existing cookies, block cookies, or be notified when a cookie is set. Note that blocking strictly necessary cookies may prevent the Services from working properly (for example, you may not be able to log in).
5. Third-party services
Some features may rely on third-party providers (for example, payment processors, email delivery, hosting, storage, and address autocomplete). These providers may set their own cookies or identifiers subject to their policies. We only integrate providers we believe are appropriate for operating the Services.
6. Updates to this policy
We may update this Cookies Policy from time to time. We will post the updated version on this page and update the “Last updated” date.
7. Contact
Questions about cookies: info@itemrecover.com