Frequently asked questions

ItemRecover is a global cloud-based storage and recovery platform that allows users to store and manage their valuables, including serial numbers, receipts, photos, and videos. This information can be used for insurance and recovery purposes if items are lost or stolen.

You can add VIN number, Serial Number (S/N) or other identification number to any item to make it search- and trackable.

ItemRecover also allows users to keep track of business cards, important documents, and handwritten notes. All of this information can be sorted and filtered by keywords, making it easy to find long-forgotten notes or business contacts.

As an ItemRecover user, you are assigned a unique ItemRecover ID. This ID is yours forever, and you can print free ItemRecover QR codes and attach them to your belongings for easy recovery if lost. If you prefer more durable ItemRecover QR Tags, you can order them from our shop.

The ItemRecover QR Tags you can print yourself are all the same QR code and you will not be able to identify each individual item based on the code alone. However, the purpose of the ItemRecover QR Tag is to connect your ownership to the product that is found so the finder can contact you to return it.

If you want to identify each item by an ItemRecover QR Tag you need to purchase the sheets in our shop. Each ItemRecover QR Tag has a unique code and can be linked to one item.

ItemRecover QR Tags are free (if you print them yourself) or relatively inexpensive (if you buy them from our website). You can attach them to phones, notebooks, tablets, sports equipment, bags, suitcases, jackets, keychains, tools, bicycles, and more.

Studies show that 80-90% of people who find something would return it if they could easily contact the owner. With an ItemRecover QR code on your item, it will take the finder less than a minute to contact you. You will remain anonymous to the finder until you decide to disclose your identity.

ItemRecover offers a reward to all finders of lost items. This reward can be in the form of free or discounted products from the ItemRecover webshop. As a user, you can add your own personal reward to any lost item. When your item is recovered, the finder will receive your reward through ItemRecover.

The initial contact between the finder and the owner will be 100% anonymous. The finder will only see the owner's first name and ItemRecover QR Tag, and the owner will only see the finder's email address or phone number — if the finder discloses it.

The owner can decide when and what information they want to share with the finder, such as their name, address, or other contact information.

Yes, you can use ItemRecover for free. You can add all your items, print your own labels and ItemRecover QR Tags, search the database and report any product stolen for free. However, there are some premium features that are not free, such as:

• Durable ItemRecover QR Tags: Made from more durable material and designed to last longer.
• Keychains, door stickers, and other accessories: Branded with the ItemRecover logo to help deter theft.
• Company accounts: Offer asset management and additional features not available to individual users.

ItemRecover offers a number of benefits, including:

• Peace of mind: Knowing that your valuables are registered can give you peace of mind in case they are lost or stolen.
• Increased chances of recovery: If your item is lost or stolen, the finder can contact you directly through ItemRecover.
• Easier insurance claims: You will have all the documentation you need to file an insurance claim quickly.
• Prevention: Entry warning labels signal to burglars that all items are registered in the ItemRecover database.
• Documentation: ItemRecover provides a complete list of your belongings, including serial numbers, receipts, and photos.

ItemRecover is primarily designed for storing average to high-value items that have a unique serial number (SN), such as:

• Electronics: TVs, laptops, smartphones, tablets, etc.
• Vehicles: Bicycles, boats, motorcycles, etc.
• Power tools: Saws, drills, generators, etc.
• Jewelry: Watches, necklaces, bracelets, etc.
• Other valuables: Sporting goods, musical instruments, collectibles, etc.

It is very easy and simple to add your items to the ItemRecover registry. You can add basic information about each item, such as the item name, model number, and serial number. You can also add photos and receipt of each item.

To add items to the registry:

1. Log in to your ItemRecover account.
2. Click the "Add Item" button.
3. Enter the basic information about the item.
4. Assign an ItemRecover QR Tag (optional).
5. Upload photos and videos of the item (optional).
6. Upload a copy of the receipt (optional).
7. Click the "Save" button.

ItemRecover makes it more difficult for burglars to sell stolen items. When you register your items with ItemRecover, they are assigned a unique serial number and a photo. This information is stored in a database that can be accessed by law enforcement and potential buyers.

ItemRecover also allows users to mark their property with entry stickers that indicate the items have been registered at ItemRecover. This can deter burglars from targeting your property in the first place.

ItemRecover works with law enforcement to track down stolen items. If a stolen item is recovered, ItemRecover can help law enforcement identify the rightful owner.

Yes, businesses can get a company account. Company accounts offer a number of features that are not available to individual users, such as asset management and the ability to track the location of items.

As the main goal for ItemRecover is to prevent, protect, and recover, a basic company account is free. If your company wants to have the full benefit of ItemRecover asset management and ItemRecover QR Tags with logo, there will be a fee. Call or email us for more information.

Insurance companies often require evidence of what items you own, when you bought them, and at what price. By registering your items with ItemRecover, you can easily create a complete inventory of your belongings to support your insurance claim.

In addition to providing a list of your items, ItemRecover allows you to upload photos and videos of your belongings — helpful for items without serial numbers, such as jewelry or clothes.

• Increased chances of claim approval: Well-documented claims are more likely to be approved.
• Faster claim processing: Everything is organised and ready to share instantly.
• Lower insurance premiums: Some insurers offer discounts to customers who document their belongings.

Yes, you can add items to the ItemRecover registry without a serial number. However, adding a serial number will increase the chances of recovering your item if it is lost or stolen.